
Effective on November 21, 2011
This privacy statement describes how Home Buyout Program collects and uses
the personal information you provide on our Web site:
hbprogram.com. It also describes the choices available to you regarding our use of
your personal information and how you can access and update this information.
Home Buyout Program has been awarded TRUSTe's Privacy Seal signifying
that this privacy policy and practices have been reviewed by TRUSTe for compliance with
TRUSTe's program requirements including transparency,
accountability and choice regarding the collection and use of your personal information. TRUSTe's
mission, as an independent third party, is to accelerate online trust among consumers and organizations
globally through its leading privacy trustmark and innovative trust solutions. If you have questions or
complaints regarding our privacy policy or practices, please contact us at Sarah.Franklin@jimmyfranklin.com.
If you are not satisfied with our response you can contact TRUSTe here.
We collect the following personal information from you:
- Contact Information such as name, email address, mailing address, phone number
We also collect the following information from you:- Demographic information such as household income, age, education, gender, interests, and zip code
As is true of most Web sites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.
We use this information to:- Fulfill your order
- Send you an order confirmation
- Assess your needs to determine suitable products or services
- Send you requested product or service information
- Send product updates or warranty information
- Respond to customer service requests
- Administer your account
- Send you a newsletter
- Send you marketing communications
- Improve our Web site and marketing efforts
- Conduct research and analysis
- Provide the financial services you requested
- Respond to your questions and concerns
- Display content based upon your interests
Choice/Opt-OutYou may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at
Sarah.Franklin@jimmyfranklin.com.
Information Obtained from Third PartiesIf you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
We will share your information with third parties only in the ways that are described in this privacy statement.
We may provide your personal information to companies that provide services to help us with our business
activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may disclose your personal information
- as required by law, such as to comply with a subpoena, or similar legal process
- when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
- if Home Buyout Program is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
- to any other third party with your prior consent to do so.
We or a third party contracted by us may use technologies such as cookies, Web beacons,
or scripts to gather information about how you and others interact with our Web site. For example,
we will know how many users access a specific areas or features within our site and which links or ads
they clicked on. We use this aggregated information to understand and optimize how our site is used,
improve our marketing efforts, and provide content and features that are of interest to you.
We partner with a third party ad network to either display advertising on our Web site or to manage our
advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personally
identifiable information about your activities on this and other Web sites to provide you targeted
advertising based upon your interests. If you wish to not have this information used for the purpose of
serving you targeted ads, you may opt-out by clicking here: http://preferences.truste.com. Please note this does not
opt you out of being served advertising. You will continue to receive generic ads
The security of your personal information is important to us. We follow generally accepted industry
standards to protect the personal information submitted to us, both during transmission and once we
receive it. No method of transmission over the Internet, or method of electronic storage,
is 100% secure. Therefore, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can contact us at Sarah.Franklin@jimmyfranklin.com
We will retain your information for as long as your account is active or as needed to provide you services. If
you wish to cancel your account or request that we no longer use your information to provide you services contact us at Sarah.Franklin@jimmyfranklin.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Correcting and Updating Your Personal InformationTo review and update your personal information to ensure it is accurate, contact us at Sarah.Franklin@jimmyfranklin.com.
Notification of Privacy Statement ChangesWe may update this privacy statement to reflect changes to our information practices. If we make any
material changes we will notify you by email (sent to the e-mail address specified in your account) or by means
of a notice on this Site prior to the change becoming effective. We encourage you to periodically review
this page for the latest information on our privacy practices.
You can contact us about this privacy statement by writing or email us at the address below:
Home Buyout Program
5540 S. Peek Rd
Katy,
TX
77450
United States
Phone: 281-684-7620